Faq

We are considerate to solve possible problems for you

What is the difference between the platforms?

BCR Trading aims to bring you a full range of products with ultra-low spread and ultra-low interest rate. Please refer to the customer service of the platform for details

Is there any guidance service for CFD operation transaction?

We are a professional CFD broker, but the market can't predict accurately. In order to avoid losses to customers, we can't provide guidance services for customers to operate transactions, including order calling, operation advice, prediction direction, etc. If there is such a need, please seek the help of professionals or institutions.

Which banks do trading accounts support? Is there a limit on the day limit?

Our platform supports all banks in theory, and the capital injection limit on that day is subject to the limit specified by your bank. You can consult or check the specific limits and standards of your bank. If the limit is too low, you can adjust it. Consult your bank for details.

How can I withdraw funds from my trading account to my bank account?

After you log in our official website, select the & quote; cash out & quote; menu in the top menu, select the cash out, fill in the detailed amount and the bank account information of the account, and click Submit.

Is the process of online capital injection safe? Will our bank account number and password be leaked?

Please rest assured that we use the top-level security encryption technology provided by major banks. The whole online capital injection speed is very fast and very secure. Your funds and account password information are completed under the top-level encryption technology and will not be stolen and intercepted by hackers.

How long can the capital injected into the account reach the account? How long does the account deposit arrive?

If your account capital injection is online, it usually arrives at the transaction account immediately after the payment is completed. Bank wire transfer: about 3-5 working days, depending on your bank. The withdrawal of funds will arrive at the account in about 5 minutes at the fastest, and in about 48 hours at the slowest (non working days / legal holidays are not counted), depending on your bank processing procedures.

How do I calculate the exchange rate when I inject capital into the account?

The exchange rate at the time of your capital injection is the reference exchange rate provided by the superior and subordinate banks and the exchange changer after adding the collection difference based on the real-time exchange rate guidance price provided by the central settlement bank of your country.

Do I need to change the account capital into US dollars?

Your capital injection does not need to be converted into US dollars. We cooperate with many banks around the world, and the whole process of capital injection will be automatically converted according to the current market reference exchange rate.

How can I fund my account?

After you complete the registration, log in to our official website, and follow the page prompts in the top menu & quote; enter gold & quote.